I recently had my first real Christmas experience of the season. I was driving to work and got stuck behind someone who obviously had no idea how to drive outside of the suburbs. Parking was incredibly tough to find. Once I was parked, a group of shoppers asked for directions to a jewelry store. Then […]
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A World Without Tips
I am still incredibly grateful for my recent guest post on tipping. It inspired my response that discussed the economics of tipping. It also raised a few other interesting points that I am now learning are common misconceptions about restaurants. For people who have never worked in a restaurant, these misconceptions can easily be mistaken […]
Recommended Reading 11/8
Saturday night we had a notable guest at the restaurant. I say notable guest rather than celebrity out of fear that many of my readers would only know her from Dancing with the Stars or Raising Hope. The older folks out there would then facepalm remembering all of the great work she did in our […]
David Goes To Dentist
Earlier this week I mentioned a toothache that was sending me to the Dentist. What I failed to mention is that I would rather work doubles the next five days waiting on nothing but small children than go to the Dentist. So as I sit here in front of my computer trying to produce some […]
Serving Sober
I am back from vacation and sitting down at my desk again. It feels nice to get back into my writing routine. It was an incredible trip. I was able to hang out with some great old friends, see an incredible show, and revisit my roots. I was also able to share a celebration of […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.
